NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT
ADA Complaint Procedure (PDF)
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), GRTC Transit System (“GRTC”) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.
Employment: GRTC does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.
Effective Communication: GRTC will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in GRTC’s programs, services and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing or vision impairments.
Modifications to Policies and Procedures: GRTC will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a GRTC program, service or activity, should contact GRTC ADA Coordinator, Angela Allah, at (804) 358-3871 x434 or email@example.com as soon as possible but no later than 48 hours before the scheduled event.
The ADA does not require GRTC to take any action that would fundamentally alter the nature of its programs or services, or impose any undue financial or administrative burden.
Complaints that a GRTC program, service or activity is not accessible to persons with disabilities should be directed to GRTC ADA Coordinator, Angela Allah, at (804) 358-3871 x434 or firstname.lastname@example.org.
GRTC will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy.