GRTC Rider Update October 29, 2021

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GRTC Preparing Service Reliability Adjustments

Passenger wearing face mask rides a bus and looks out the window
IMAGE: Passenger wearing face mask rides a bus.
October 29, 2021

Please visit our website for the most recent COVID-19 information.

Service Updates in December: GRTC is preparing service updates for December 2021 that will protect transit services and restore service reliability. This plan will include modest service adjustments to low ridership routes and proposed temporary contracts with mobility service providers to provide late night and early morning on-demand coverage. GRTC is committed to ensuring no passenger is left waiting at a bus stop for a scheduled bus that does not come. Schedules are in development now to balance available staff and vehicles and maximize service coverage for all riders. GRTC will share specific impacts on affected routes as soon as possible, and public timetables will be available online by early December.

Read To Them: Several GRTC employees volunteered this week during Read Aloud To A Child Week to read books to Richmond Public Schools children. From the Lit Limo to the Library, GRTC had so much fun connecting with students!

Operator Kelsey with a group of kids in front of the Lit Limo bus
IMAGE: Operator Kelsey with the Lit Limo and children.

CEO Julie Timm reads a book to a class seated on the floor
IMAGE: GRTC CEO Julie Timm reads on the floor with a class.

Ashley reads to a group of kids seated outside the Lit Limo bus
IMAGE: Marketing employee Ashley Mason reads to children outside the Lit Limo.

Carrie and student discuss a scene from a book
IMAGE: Marketing employee Carrie Rose Pace and student discuss a scene from a book.

Have a Safe Halloween! Although GRTC is unable to participate with a bus this year for Trunk-or-Treat in Richmond, we were delighted to donate candy for the kids who will trick-or-treat! Hosted by the Richmond Sheriff’s Office, Trunk or Treat will be on Halloween at 1701 Fairfield Way, Richmond, from 3-5pm. GRTC’s Route 5 serves this location. If you plan to trick-or-treat Sunday night near any GRTC bus routes, please stay alert for traffic, use caution crossing streets, and use a flashlight – we’ll be looking out for you!

Ashley and Carrie donate Halloween candy
IMAGE: GRTC employees Ashley Mason (left) and Carrie Rose Pace (right) donate candy for Trunk or Treat.

Upcoming Holiday Schedules: GRTC’s Administrative Office is closed on these holidays, and there is no Lost & Found.  

Veterans Day: On Thursday, November 11, 2021, GRTC operates a weekday schedule without express service.

Thanksgiving Day: On Thursday, November 25, 2021, GRTC operates a SUNDAY schedule.

Temporary Transfer Plaza Changes Coming Soon! Construction impacts on 9th St. will require Bay changes and shelter removals soon. The Public Safety Building nearby will be demolished, and GRTC will not be able to use existing Bay locations within the work zone. Shelters, benches and trash cans between Clay and Leigh Sts. will be removed, and Bay locations and assignments will change. Details on the new temporary bay locations, routes serving them, and customer seating and trash cans will be available later.

We Are Hiring Operators & Mechanics: Sign-on bonuses are now offered to new full-time operators ($5,000) and mechanics ($8,500)! Applicants only need a Virginia Driver’s License – GRTC will train you and help you earn your CDL. Visit and apply today to join the GRTC Family!

We are now hiring for:

Bus Operators 

Repair Shop Mechanic

Maintenance Supervisor

Repair Shop Mechanic Apprentice (3)

General Utility

Scheduling Application and Business Operations Manager

Facilities Manager

Director of Planning & Scheduling 

Procurement Specialist

Transportation Supervisor

Part - Time Procurement Specialist 

Marketing & Graphic Design Specialist

Senior HR Generalist

Employment opportunities are always posted at!

You are welcome to connect with GRTC if you have questions.

GRTC’s office is closed to the public, and Lost and Found is by appointment only.