GRTC has more than 1,600 bus stops in its system where customers can connect with local, express and extended express routes. We provide an overview of the different types of signage at stops below.
Bus Stop Spacing Policy: GRTC should space bus stops so that routes in urban/walkable areas have an average of five bus stops per mile; In suburban/less walkable areas stops may be spaced closer. Many bus stops are about three blocks apart. GRTC's bus stop spacing policy adheres to the following guidelines from the GRTC Transit Development Plan:
Types of area in the table above are based on Richmond Metropolitan Planning Organization Transportation Analysis Zones for GRTC's local service area.
However, specific bus stop locations take into account safety, walkability, ADA, ridership, land-use, distance between stops, and on time performance considerations.
GRTC's bus stop signs and additional informational signage around the system make it easier for customers to ride!
Basic Bus Stop Signs
There are approximately 1,600 basic bus stop signs in the GRTC system, and they were all replaced and upgraded between March 2016 and December 2017. The basic bus stop signs feature a taller, more visible pole in accordance with VDOT standards (7 feet off the ground) with a round bus icon at the top. Beneath that are signs featuring the bus stop number, GRTC customer contact information and the route(s) serviced by that bus stop. Braille “BUS” markers are at the standard height on the bus stop pole. Stops that remain open when GRTC operates Snow Routes have a blue snowflake icon.
An additional feature on some basic bus stop signs is also a lower level sign displaying a printed schedule and map relevant to that specific route and stop.
Bus stops with a snowflake blade on them are part of GRTC's Snow Routes network.
GRTC continues to install new amenities throughout the transit network in 2021, part of the largest effort in the company’s history outside of basic bus stop signs to provide better stop-level transit features for riders. Public transit service and infrastructure including shelters and benches are funded by Federal, State and local contributions.
The shelter design approved for the City of Richmond and Chesterfield County is a Brasco Eclipse Series with a sloped roof and solar lighting. The shelter is matte black with a bench, lean rail, space for a map, and translucent plexiglass on three sides.
The shelter design approved for Henrico County is a Brasco Eclipse Series with an arched roof and solar lighting. The shelter is leaf green with a bench, lean rail, space for a map, and translucent plexiglass on three sides.
The following locations are targeted for new bus shelters:
Bus stop signage offers extra ways to connect with customers. For cell phone users, maps include the Bus Tracker estimated arrivals by text information. Customers may also scan the QR code on the poster with a smart phone to go directly to the GRTC website and download bus route schedules, connect with GRTC Customer Service, or download the free GRTC Transit On The GO! mobile app.
Remember, always wait at the basic bus stop sign for the bus.
GRTC is committed to responding to the needs of the communities served by providing exceptional customer service.
New maps are also available at GRTC Pulse stations.
In the City of Richmond, trash cans at bus stops are picked up by the City's trash trucks on their routes. However, trash at Pulse stations is picked up by GRTC.
At-stop amenities vary by location. Explore our current amenities by bus stop using the interactive map below.
Bus stops with 20 average daily boardings are considered for a bench. Trash cans with 15 average daily boardings are considered for a trash can.
(All bus stops with benches or shelters automatically qualify for a trash can).