CARE On-Demand

Beginning August 1, 2017, CARE customers can benefit from a precedent-setting pilot program with greater flexibility in meeting their mobility needs. "CARE On-Demand" enables CARE customers the option to utilize a same-day, direct, non-stop trip. 

Schedule your trip at least two hours in advance with the UZURV Call Center: (804)-499-3400 
Call Center Hours: Monday to Friday from 7AM to 5PM

Service Hours: Monday to Friday from 7AM to 6PM

Customer Benefits:

  • Direct, non-stop service
  • Same-day reservation service
  • Reserve up to 30 days in advance
  • Freedom to ride solo
  • Bring guests (space permitting), a Personal Care Assistant (PCA), or a service animal
  • Travel anywhere within the GRTC CARE service area
  • Request favorite driver(s)
  • ADA accommodations

Cost: (Credit/Debit cards accepted, but not CARE tickets or Cash)

  • Customer pays initial $6.00.
  • GRTC will pay for up to an additional $15.00 of the cost of the ride.
  • Any additional cost will be the customer’s responsibility. (Total cost of trip is set prior to trip so customer knows in advance.)

For Customer Service assistance, please call (804)-499-3400.

Original Press Release