GRTC’s Family of Travel Training Services provides customers, 15 years of age or older, the opportunity to learn skills that will enable them to follow a GRTC bus route. Travel training is a process of teaching individuals how to ride public transportation safely and independently. Travel Training Instructors create individualized travel plans that aim to meet the customer’s transit goals and show them how to use fixed route transportation in order to increase transit options. Travel training is free, except for the bus fare cost. As always, all CARE customers may ride local fixed route bus service for free.
Family of Travel Training Services:
Basic Bus Orientation
Initial meeting with the Travel Trainer to discuss travel goals and complete one or two bus trips.
This meeting may be conducted one-on-one or for small groups.
Personal Mobility Device Familiarization
Exclusively for CARE customers.
CARE customers practice boarding and alighting from fixed-route buses at GRTC HQ.
One-on-One Training
Personal training for specific trip destinations.
Includes an initial meeting with the Travel Trainer to discuss specific travel goals.
Open to anyone!
Can be catered to new transit riders, individuals with disabilities, minors aged 15 and older, and seniors.
Specializes in travel training for seniors and people with disabilities. Kelsey has worked with individuals with disabilities for 11 years.
Has a Masters in Teaching from James Madison University (JMU) with a concentration in Special Education.
Loves exploring Richmond!
In her words: "I know the importance of being an active member in the community. Travel training will increase participants' independence and community access."
