LINK is a zone-based on-demand microtransit service designed to fulfill the transportation needs of areas that might not support traditional fixed route service. Use the GRTC On the Go app to call for a ride between any two places within a designated zone. Once matched with an available LINK van, a GRTC Operator will pick you up at the point indicated in the request and drive you to the designated drop-off point. All LINK vehicles are wheelchair accessible.
1. Download the App
2. Book and wait for your ride
Enter your starting point and destination within the zone. If you need space for a wheelchair, be sure to select the passenger type that meets your needs. A LINK van will meet you at the pick up location. Note the arrival time and be ready 5 minutes early. Maximum 4 passengers per booking.
3. Enjoy your ride
LINK is a comfortable, safe, and sustainable way to navigate around your community. You may pick up other riders traveling in the same direction during your trip. Book another ride in the app to your next destination or connect with nearby GRTC bus routes.
LINK zones arriving in 2024: Ashland, North Chesterfield, Powhatan, and Sandston/New Kent.
LINK, like the rest of GRTC service, is fare-free until at least June 30, 2024.
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