LINK is Zero Fare on-demand public transportation connecting your community.
LINK service operates in set zones, providing free curb-to-curb rides between any two places withing the zone at the push of a button. Further connections outside the zone are often available by bus.
Check out service maps, route connections, and operating hours for the five LINK zones below.
How to Ride
1
Download the App or Call Us
Download the GRTC On the Go app and create an account — available on the App Store ® and on Google Play™. To book over the phone, call (804) 358-4782. Wheelchair accessible service is available when requested on the app or by phone.
2
Book and Wait For Your Ride
Enter your starting point and destination within the zone. If you need space for a wheelchair, be sure to select the passenger type that meets your needs. A LINK van will meet you at the pick up location. Note the arrival time and be ready 5 minutes early. Maximum 4 passengers per booking. Take a look at your zone below for details on expected wait times. Riders are encouraged to book trips at least one hour prior to the end of service. Beginning Jan. 26, riders in Powhatan may book their rides up to 24 hours in advance.
3
Enjoy Your Ride
LINK is a comfortable, safe, and sustainable way to navigate around your community. You may pick up other riders traveling in the same direction during your trip. Book another ride in the app to your next destination or connect with nearby GRTC bus routes
Rules of Riding
- It’s the law… passengers must wear seatbelts.
- Your driver will wait for 5 minutes after arrival.
- No bikes permitted at this time.
- Children under 16 must be accompanied by an adult.
- Car seats and booster seats must be brought if needed.
- Traffic, weather, and request volume may cause actual times to vary. Please allow ample time to complete your trip.
- To ensure availability for later trips, riders are encouraged to book trips at least one hour prior to the end of service.
