Rules of Riding
Review GRTC's Rules of Riding to observe while on-board, at any bus shelter or stop, or on any GRTC property.
How To Ride Guide
Is this your first time riding GRTC? Begin here and ride like a pro!
Video Tutorial
Check out these easy, instructional videos to show you just how easy it is to ride GRTC Transit System.
How To Use Bike Racks
This guide explains how to use the bike racks on a GRTC bus.
Accessibility
Learn how GRTC is making it easier for all customers to use our services.
FAQ’s
View a list of GRTC’s frequently asked questions before contacting our Customer Service Center.
Lost & Found
Find out how to report and claim items lost on GRTC’s buses.
GRTC Privacy Policy
GRTC is committed to maintaining your confidence and trust, and accordingly maintains a Privacy Policy to protect personal information, including the information you upload to the website.
Need More Help?
If you need additional help, call GRTC's Customer Service Center at (804) 358-GRTC or email us at webcustomerservice@ridegrtc.com.