Travel Training Program


GRTC’s Family of Travel Training Services provides customers, 15 years of age or older, the opportunity to learn skills that will enable them to follow a GRTC bus route. Travel training is a process of teaching individuals how to ride public transportation safely and independently. Travel Training Instructors create individualized travel plans that aim to meet the customer’s transit goals and show them how to use fixed route transportation in order to increase transit options. Travel training is free, except for the bus fare cost. As always, all CARE customers may ride local fixed route bus service for free.

Family of Travel Training Services:

  • Basic Bus Orientation
    • Initial meeting with the Travel Trainer to discuss travel goals and complete one or two bus trips.
    • This meeting may be conducted one-on-one or for small groups.
  • Personal Mobility Device Familiarization
    • Exclusively for CARE customers.
    • CARE customers practice boarding and alighting from fixed-route buses at GRTC HQ.
  • One-on-One Training
    • Personal training for specific trip destinations.
    • Includes an initial meeting with the Travel Trainer to discuss specific travel goals.
    • Open to anyone!
    • Can be catered to new transit riders, individuals with disabilities, minors aged 15 and older, and seniors. 

Travel Training Instructor:
Kelsey Calder
Office: (804) 474-9320

Who qualifies for Travel Training?

How much does the program cost?

  • This program is FREE!
  • Valid GRTC bus fare required.

Are CARE customers required to switch to riding fixed route?

  • No! CARE customers may continue to utilize CARE service, but can ride for FREE on any local fixed route bus by swiping their CARE cards.

Do minors aged 15-17 require a waiver to participate? 

  • Yes! Please complete THIS form and email or mail it to GRTC c/o Kelsey Calder, 301 E Belt Boulevard, Richmond, VA 23224.


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